Shipping Policy
At Scent Avenue Store, we are committed to processing and shipping your orders safely and efficiently.
Order Processing
Orders are processed within 1–2 business days, Monday through Friday, after payment has been successfully verified.
Orders placed on weekends or holidays will be processed on the next business day.
U.S. Shipping
We currently offer shipping throughout the United States.
Customers can choose from available shipping options at checkout based on their location and preferences.
Our available U.S. shipping carriers include:
UPS
FedEx
USPS
Shipping rates and delivery times may vary depending on the carrier, service selected, delivery address, package size, weight, and other applicable factors. The available options and shipping rates will be displayed at checkout before the order is completed.
Free Standard Shipping
Free Standard Shipping is available on eligible U.S. orders of $75 or more.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.
International Shipping
We currently offer international shipping to:
Canada
France
United Kingdom
International orders are shipped using DHL Express.
International shipping rates and estimated delivery times are calculated based on the destination, package details, and service available at checkout.
Customers are responsible for any customs duties, taxes, import fees, or other charges that may apply to international orders.
Delivery Delays
Estimated delivery times are provided as a guide and are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, customs processing, or other circumstances beyond our control.
Address Changes
Please make sure your shipping address is accurate before completing your order.
If you need to request an address change, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Questions About Shipping
If you have any questions regarding shipping or your order, please contact us at:
support@scentavenueofficial.com
