At Scent Avenue Store, we are committed to providing fast, reliable, and secure shipping to customers worldwide.
Order Processing
All orders are processed within 1–2 business days (Monday through Friday). Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options
Standard Shipping
Estimated delivery: 3–5 business days
Express Shipping
Estimated delivery: 1–2 business days
International Shipping (DHL Express)
Estimated delivery: 7–10 business days
Please note that delivery times are estimates and may vary depending on your location and local customs procedures.
Shipping Rates
Shipping costs are calculated at checkout based on your shipping address and the selected shipping method.
Free Standard Shipping is available on all orders of $75 USD or more.
Worldwide Shipping
We proudly ship to customers worldwide. However, international customers may be responsible for customs duties, import taxes, or other fees imposed by their country's customs authorities.
Order Tracking
Once your order has been shipped, you will automatically receive a shipping confirmation email containing your tracking number, allowing you to monitor your package throughout its journey.
Wholesale Distribution Partners
To provide faster and more efficient service, certain orders may be fulfilled and shipped directly by one of our trusted wholesale distribution partners. Regardless of the fulfillment location, all orders placed through Scent Avenue Store are carefully managed to ensure the same quality, authenticity, and customer service standards.
Shipping Delays
While we work hard to deliver every order on time, delivery delays caused by weather conditions, holidays, customs inspections, carrier disruptions, or other unforeseen circumstances are beyond our control. We appreciate your patience and understanding in these situations.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Scent Avenue Store is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address information.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We're always happy to help.
