Refund policy

REFUND POLICY

All sales are final.
Due to the nature of our products, we do not accept returns or exchanges on opened or used items.

 

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include clear photos of the issue.

Once verified, we will gladly offer a replacement or a refund.

 

Eligibility

To be eligible for a return, items must be unused, unopened, and in their original packaging.

 

Shipping Fees

Shipping costs are non-refundable.

 

Contact

If you have any questions, please contact us at:
      - support@scentavenueofficial.com -