Shipping policy

Shipping Policy
We process all orders within 1–2 business days, excluding weekends and holidays.
United States
Customers can choose their preferred shipping carrier at checkout.
Available carriers:
UPS
FedEx
USPS
Shipping rates and delivery times are calculated at checkout based on the selected carrier, destination, and service.


International Shipping
International orders are shipped with DHL Express for fast and reliable delivery.
Shipping rates and delivery times are calculated at checkout based on the destination and service available.
Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package.
Customs & Import Fees
For international orders, customs duties, import taxes, or other fees may apply depending on the destination country. These fees are not included in the shipping cost and are the responsibility of the customer.


Shipping Delays
Delivery times are estimates and may be affected by carrier delays, weather, holidays, customs, or other circumstances beyond our control.
Lost or Stolen Packages
Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly for assistance.
Sa a pi bon pou store la an jeneral, paske li pa fè kliyan yo kwè gen yon shipping price fiks. Kliyan an chwazi UPS/FedEx/USPS, epi pou entènasyonal se DHL.